Roberto's 1020 Osteria

Priyal Desai

3.0

We have been likely to Zenzerro for yrs and also have always enjoyed the meals and services there, and made a decision to try out Roberto’s Began ok, the servers on our table had been attentive and friendly Starters and cocktails were great. Once the mains arrived, thelamb rack and another meal was okay, but both pastas (spaghetti carbonara and penne amitriciana) were extremely salty. Whoever had ready them had certainly been heavy-handed with the salt. We sent both pastas back again and politely told them that it had been way too salty. Cue the supervisor Luca who enquired on which the problem was. He wanted to remake it but made a decision to likewise incorporate in his “apology” that may be the way pasta is performed in Italy. Mentioned that both he and the chef experienced tasted it plus they are both from Italy and for that reason that is way pasta ought to be, everyone tastes will vary, but it’s okay we will remake for you personally with much less salt / pecorino cheese. An absolute hint of condescension, but we still left it at that. Once the replacements arrived (they were far better these times) Luca served us and came around afterwards to ask us how it had been, we said good. Then added, the next time you come back, simply ask us for much less salty and we are able to perform it. This is one way we take action in Italy, with the insinuation that people had never consumed pasta before, or got good pasta, or gone to Italy 😂 These times, I made a decision to call him from his claim and insisted that is not how it really is done in Italy. Btw, getting from Italy doesn’t offer you a free pass to obtain away with over-salted pasta. That type of argument may have worked 3 years ago, however, not today buddy. The largest issue was he stuck to his type of logic anyway, refusing to admit that there could have been the opportunity that they smudged the dishes. Only a simple apology could have sufficed and we'd have been fine. Rather he furthermore dropped this clanger in the ensuing discussion “it really is our duty to teach our customers on which good pasta is” . That's golden. Overall the meals and drinks are okay (albeit just a little pricey, appropriate provided their frontage) , but Luca may need a fast refresher on how best to deal with customer support difficulties of 2021 and get rid of the 1990 playbook he’s quoting from

Ditta Amai

4.0

Nice bistro style eating place with excellent pizza’s along with other dishes. We also had the buratta salad, that was okay, but with an extremely small cheese golf ball. They’re usually much bigger and in addition more wet. That one was nearly dried out and 25 % of the regularsize. Probably we were simply unlucky. The pizzas were excellent. Other than the tiny buratta, We noticed alcoholic beverages were very costly. Food prices were okay though. Conclusion: nice location for a straightforward dinner but avoid the booze😅. Friendly staff also worthy of noting and fast to greatly help us. Some remarks here on TA weren't so nice in it but they will need to have enhanced I guess once we were well served.

Aprilia Tiarma

3.0

This place deserves its reputation for excellent pizzas from its wood-fired oven that is the centre-piece. Services was superb. The salads and soups had been reasonably good however, not beyond the norm. However the alcoholic beverages were 5 star resort prices, meaning very overvalued inall however the most over-the-best decorated resorts where you purchase the ambiance a lot more than the drinks.