JW Marriott Kuala Lumpur
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JW Marriott Kuala Lumpur

4.5

19 Reviews

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JW Marriott Kuala Lumpur Reviews

4.6

19 Reviews

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  • Nawdy

    3.0

    It really is true. I in no way sleep at home. I deal with airports like my community Starbuck's, creating a weekly vacation almost inevitable. This means I log severe time at hotels. The JW in KL is good enough. Truly, the thing is that KL hasn't had any genuine "new" resort construction in yrs (the Hyatt getting the newest). Most of the shortcomings as of this property certainly are a function old. My shower actually sprang a leak each time I hoped in. The fittings, every one of them, were simply dated and coming shed. The bed was genuine to JW specifications and I slept such as a stone the complete stay. The service was hit or skip. My own concierge was simply incredible, and on her behalf alone I would come back. The spa had been laughable, at best. After all, I obtain it. Most business tourists are men. But significantly, seriously. The lounge, which do sometime have a wonderful look at of the towers, has been mostly quiet and an excellent location to get some good work in. Having said that, the meals service was mediocre as the afternoon tea had been a highlight. Malaysia hasn't quite yet swept up to it's neighbors for accurate 5 star program, but from what We hear they're looking to deal with the problem and I anticipate my return stop by at see what will become of the effort.

  • Fina

    5.0

    I had an unbelievable time as of this JW Marriott for my 7 days stay static in Kaula Lumpur. The architecture, impeccable services, and the convenience never to need to leave the resort at any moment was unmatched. This hotel really nourished my inner fancy bish. I figured that out when I utilized to remain at shittier resorts and I'd either desire to fucking die each and every time We walked in to the room or even bring my very own bleach in order to disinfect the toilet and bed sheets. We'm not used to residing at five-star hotels also it became obvious when it took me 3 times to figure out how exactly to work the lights in the rooms. You can find panels all over the room that settings a little section of lighting in the area along with needing another room crucial to activate it. How come there no manual because of this shit? I showered at night for 3 times. On the third time, I got to reflect back again on my entire life and accomplishments to soothe my ego. I actually stayed with another guest in a 2 bed room however they just supplied us with 1 complimentary bottle of entire body wash. I obtain it, this is less expensive and guests possibly bring their very own toiletries, however the body clean they supplied acquired like 1oz. One ounce of soap will do to clean both of my huge toes. When I needed extra, they brought a whole shopping bag of hair shampoo and body clean. A practical precious metal mine for women all over the world. I almost cried. What I enjoyed probably the most is that every time a staff member saw myself, they greeted me personally. I'm sure I was their 5,000th guest they've noticed that day time yet they took enough time to acknowledge me. I'm in the hospitality market and that's A+ service, for me.

  • Winnie Adrian

    4.0

    Came here on go back to United kingdom from Indonesian holiday. I'm a frequent consumer of Marriott and Hilton and chose this due to location. The greeting was excellent when i was in the queue and because I'm a Marriott Precious metal member they showed me to the exec lounge to check on in. There the assistance was excellent, received an upgrade because of membership position and the area was excellent - modern, extremely comfortable and beautiful. I had a need to change the reserving from 2 to at least one 1 day when i was returning each day earlier and found exec lounge to set up. Nevertheless, they had a problem doing this,- after 30 mins of asking managers how to proceed and not having the ability to, they questioned me to deliver a a contact to customer support ( that are closed on the weekend!). Anyhow, as the staff were aside attempting to sort it, We went in to the Bonvoy App, cancelled my 2 time reservation and rebooked one day - something the personnel couldn't perform - or knew that maybe it's done!! The lifts have become frustrating - requiring cards and aborting partway through the lift having to to redo or escape and start again. Excellent position for shopping. Breakfast has been very good and a cushty stay, made much better by the staff.

  • Dee Soller

    5.0

    I had an enjoyable experience at the JW Marriot at Bukit Bintang. The services was exceptional!! I'll end up being back on my following visit to Malaysia.

  • Doris Torres

    4.0

    Best part about Kl will be it's pretty affordable to visit through, which hotel is a good bargain at the purchase price. JW Marriott is among the best tier Marriott resorts offering elevated assistance, lounges, and style in that case your typical hotels which one fits the costs. Located 15 min stroll from the KL twin tours and next door from the high quality Pavillion retail center, you'll maintain the center of the town with a lot of (expensive) buying and sightseeing (Jalan Alor isn't too much). However, be familiar with a huge amount of traffic in your community (and taxi motorists cheating foreigners). Checked in for the 5 night stay, experienced a little (5-10 min wait around) upon check-within so they're an extremely busy hotel despite having 4 check-in brokers. Didn't get a good improve (Titanium Ambassador or even whatever it's called nowadays) on arrival (regular king room), however the front desk personnel promised to go me once available (that they did on another time to a much bigger room) therefore kudos for program there. Furthermore, got two cups of wine and snacks delivered up as my welcome present (wine was pretty horrible). The area itself was fairly huge (both standard and the upgraded executive room) with decent closet, drawer, and seating areas. The toilet was also an excellent size with a bath and individual soaking tub. Bath items were premium and pleasurable to refresh yourself following the hot day. Mattress was comfortable, view beyond your window was good (though we weren't dealing with the tower so very little to see). Robes weren't as comfortable because the St. Regis (though that's a higher regular). A/C worked perfectly (so nicely I kept it as well reduced and caught a frosty). Breakfast down with Shook appears great, but I sensed the meals was subpar. Barely hot, overcrowded, and food continually seemed to be working out. The lounge had been good, liquor selection was sufficient but lacked any superior whisky's, and the meals was mediocre at greatest (had far better lounges within Korea and China). Nevertheless, lounge service was great, and tea period was great - actually enjoyed it. There is always a good collection of desserts.

  • Angparaluman

    5.0

    The location is fantastic, room is clean and very nice. I has been on business, and experienced Executive Lounge access. This is actually the best area of the remain (ya sure great food) but due mainly to two of the employees. Nicer than usual general. Specifically, Vimalan was super fine and made me really feel at home. EASILY required anything, Jia Ler had been often there. It's not the house but the staff members- and Vimilan and Jia Ler produced my stay memorable.

  • Reggie Reginaldo

    3.0

    Pros: location (next door from the Pavilion mall); quick access to the town via grab (uber). Thoroughly clean, nice rooms. I actually reserved the junior suite for just two 2 nights/3 days, including executive lounge entry (lounge was nice, employees was prompt and expert but foods was subpar). Cons: Customer support is pretty horrible, requested the bucket of ice and waited one hour for it to become delivered after 2 phone calls to the service table. Requested for additional pillows and blankets on two individual occasions aswell and that as well had to wait one hour after 2 phone calls. Cleaning staff will need to have mistaken robe hung in the toilet to be towels therefore we had one lacking robe upon final round of inventory examine before looking into on the final day, we made leading desk alert to the missing robe simply so we earned't end up being billed for this and just about all I received had been a blank face in regards to what a robe was. Would I stay as of this hotel again? Not exclusively based on customer support, if you're Okay with long waits in check-within and getting your requests met, then definitely provide this hotel a go, the areas and perks are excellent. I'd probably choose the Ritz Carlton next time I go to KL. Till the next time! PS: Hope We don't obtain charged for a robe I didn't consider! I'll upgrade y'all in just a few days.

  • Merah Lynx

    5.0

    We chose this resort during our visit to Malaysia because of its proximity to various shopping malls, KL Tower, Planetarium and quick access to Starhill Gallery Mall. We liked the spacious space and the classic decoration that JW Marriott provides. Sauna, fitness center and tennis court may also be available among other numerous amenities that they have. I needed to highlight what among the receptionist did for all of us during our stay. We awaken late and we nearly missed our trip but rather of inundating us with the transaction details that we have to create, the receptionist was considering on her feet effectively and ordered us a taxi promptly. She also asked various other hotel staff to greatly help placing our luggages in the taxi while my hubby finalised the transaction with the hotel. Sadly I didn't capture her title but she really was helpful and accommodating.

  • Ann Pangan

    5.0

    Luxury hotel within the center of the shopping road. What else is it possible to asked for? The provider is excellent and room was thoroughly clean and properly kept after a long time. The room will be spacious and the area amenities were sufficient. Highly recommendable to remain right here. I requested a crib for my kid also it was already create when I walked in to the area. A platter of welcome fresh fruits were waiting around there. We enjoyed utilizing the pool facility. Visitors were served complimentary chilly ice water with 2 oranges.

  • Serene01

    5.0

    It's problematic for me to state anything bad concerning the JW Marriotts I've stayed on and the main one in KL is not any different. This resort is perfectly located next door from the Pavilion, near Jalan Alor, and fundamentally central to anyplace you want to head to in the town. Can you like malls and hawker meals courts? Properly, Kuala Lumpur offers like 10,000 malls, which seem accessible to the hotel. To one-up another hotels, that one is even mounted on a super top quality mall that essentially nobody shops at due to how expensive the shops are (Rolex appears like the least expensive store there). Main point: the provider here is amazing. Upon strolling in, the lobby employees immediately asked easily was Precious metal or Platinum Elite, and upon confirming they rapidly escorted me right to the executive lounge. At the lounge, I has been examined in by Velu who was simply as attentive because they get. Each time I walked in to the lounge, he usually tackled me by my title and would check up to notice easily needed anything. I delivered a friend here several times for cocktail hr and breakfast and Velu constantly ensured she was looked after as well. The upgraded room I received was extremely roomy and comfortable. I swear I possibly could sleep all day time in that mattress if I wished to. The executive lounge didn't have the biggest offering, but was nevertheless best for breakfast and cocktail hrs. You can also gain access to their breakfast buffet downstairs and I'd definitely recommend that on the lounge provided their massive spread/offerings.The fitness center here had newer equipment even though it wasn't the biggest, it still had the majority of things to obtain in an excellent workout. I'm a large enthusiast of KL and We'd definitely remain as of this hotel again. Their support can be impeccable (shoutout to Velu!), the lounge will be never as well crowded, and the areas are modern + large.

JW Marriott Kuala Lumpur Location

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JW Marriott Kuala Lumpur is located at 183 Jalan Bukit Bintang 55100 Kuala Lumpur Malaysia. This is a Restaurant restaurant near the Kuala Lumpur. This restaurant is very popular and has a good reputation. Many food bloggers also visit this restaurant to make mukbang.

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