Warakuya Japanese Restaurant

Vic Boy

3.0

This is actually the 2nd branch that I've tried. Seating was organized quick at 7pm in a weekday for just two 2 pax at the bottom floor. The meals was good. Sadly, there exists a few home flies wondering round the restaurant.

Dewa Crisna

1.0

Simply had the worst Japanese cuisine encounter ever. The area is fairly filthy for a eating place regular, and the staffs had been quite ignorant about their environment. They seemed really unprofessionally trained. We'd to intensify as customers and have for chairs, and their servicewas extremely slow. To best the bad support, the meals is the most severe. You understand something's wrong once you step right into a Japanese cafe and they can't last salmon sashimi, a simple dish. We finished up buying Ebi mentai maki, Grilled salmon maki (amusing how they could nevertheless serve us this if they got no salmon sashimi), Chawamushi, and Fried pork cutlet. Unfortunately everything had been a disappointment. The ebi is indeed dry and difficult, the mentai is constructed of inexpensive diluted mayo and ebiko (How dare they title it mentai if they did not use Pollock roe?! It's this type of fraud!!). The sushi rice will be mushy. The salmon has been so bad, it didn't taste fresh and acquired a rubbery consistency. The Chawamushi experienced a fishy smell. I must say i question why they haven't close up down yet, actually the worst invest JB.

Francisca Widjaja

2.0

Noted substantial drop in the client service regular of the Pelangi branch in comparison to their Sutera Utama and Mount Austin branch. My simple expectation is that sizzling towel and menu ought to be given when I'm seated. Not merely did I must ask fora menus to get to me, I had not been given a popular towel even with ordering, eating and prepared to depart. I may be considered a solo dining consumer but I believe it speaks quantity when there appears to be an apparent component of bias / discrimination towards a solo dining customer. That is such a horrible expertise and the reason provided when I highlighted this issue was because of new staff working. As a solo diner who compensated a lot more than RM15 of service cost for meals (10% service cost), I must say i expected an improved standard of customer support. Don't get complacent because business is great and assume that clients will make perform with mediocre customer support standards.